FAQ

Frequently Asked Questions About Our Hats and Caps

Frequently Asked Questions

How long after I place my order does it take to ship?

Your order will take up to 7 business days to ship.

What if I need to change my order after I have placed it?

Please contact our team immediately if you need to make changes to your order and our team will assess your order status to help you efficiently.

What is your refund policy?

You will have 2 business days to request a refund once your order has been received. We allow exchanges and in store credit only. If you have any questions, please contact our team.

What charities do you support?

We are constantly trying to give back and help our community. Currently, we are in process of connecting with St. Jude Children’s Hospital to donate a proceed of all sales to help with funding.

What percent of the sales are donated to charity?

Currently, until we solidify our donations to St. Jude Childlren’s Hospital, we do not have a specific figure to report.